ALASKA CRUISE TRANSFER'S CANCELLATION POLICIES
1. Privacy Policy
All information that you provide to us is confidential. We do not sell lists or give out your information to anybody. WE WILL NEVER GIVE OUT CUSTOMER INFORMATION WITHOUT THE CUSTOMER'S EXPRESS CONSENT.
2. Cancellation
Policy, Rules, and Regulations
There is a 30%
NON-refundable deposit on every service.
Cancellations with less than 14 days notice will be billed the Total
Quoted Amount. All
balances are due 30 days before the date of service.
If you require
special arrangements please let us know and we will try to accommodate
your needs.
If
desired we will enter into a written contract.
The full fare plus gratuity will also be charged if the passenger fails
to be at the designated pickup location (no-show). If for any reason you
cannot locate your chauffeur, call Alaska Cruise Transfer team at 1-866-907-2005. To
avoid being billed as a no-show, do not leave your location without
contacting Limousine of Alaska. You must contact us by phone.
Alaska Cruise Transfer is not responsible for service delayed or not rendered due to
Mother Nature or to circumstances beyond our control. Alaska
Cruise Transfer does not guarantee vehicle availability or pricing for
reservation changes. Prices are subject to change at any time.
Vehicle Rules and Regulations:
1. No alcohol consumed by anyone less than 21 years of age.
2. No SMOKING inside, $100.00 charge per incident. No
exceptions.
5. $100.00 clean up fee for excessive matter in a Vehicle.
7.
We will not be responsible for any
lost, damaged, or stolen property.
10. Cancellations must be made in within 14 days of your scheduled event
to avoid being billed the full amount.
11.
Customer
agrees that replacement vehicle may be substituted in the event of any
major mechanical issues, involved in accident, etc.
12. Customer agrees that overtime will be billed at the contracted rate
and agrees to pay any overtime charges. Overtime or cancellations due to
flight delays or cancelled flights will be billed as a regular
cancellation. We cannot be responsible for other company's
non-performance. We have to pay salary to our drivers.
13. All entertainment including cds, dvds, vhs tapes is to be provided
by the client.
14. Gratuities are never included in our prices, unless otherwise
stated. Customary amount of gratuities is 15-20%, which pays for
vehicle washing, and driver's help.
In no event shall Alaska Cruise Transfer or its employees, directors, agents, or any other representatives be liable for any direct, indirect, incidental, special, consequential, punitive or other damages (regardless of the form of action) arising out of (i) use of the service by any person, including but not limited to any damage caused by any reliance on, or any delays, inaccuracies, errors or omissions in, any information and content accessed over the service, (ii) any use or inability to use the service for whatever reason, including but not limited to communications failure or any other failure with transmission or delivery of any information accessed through the service, or (iii) any goods or services discussed, purchased or obtained, directly or indirectly, through the service, in each case even if advised of the possibility of such damages.